Privacy Policy

Carfidant Privacy Policy

Effective Date: 08/2014

At Carfidant, we take your privacy seriously and are committed to protecting it in accordance with the highest level of privacy regulation. As such, we follow the obligations under the following regulations:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable provincial legislations
  • Quebec Law 25
  • The EU's General Data Protection Regulation (GDPR)
  • Brazil’s Data Protection Legislation (LGPD)
  • California's Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) and California Online Privacy Protection Act (CalOPPA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data when you use our website [carfidant.com] and our services.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide directly to us, including but not limited to:

  • Your name and contact details (email, phone number)
  • Shipping and billing address
  • Payment information (e.g., credit card number)
  • Purchase history and preferences

1.2 Automatically Collected Information: We may also collect information that is automatically transmitted to us when you use our site, such as:

  • IP address and browser type
  • Device characteristics and operating system
  • Cookies and similar tracking technologies

2. How We Use Your Information

2.1 Service Provision and Improvement: We use your information to process orders, handle payments, provide customer service, and enhance our website and services.

2.2 Marketing Communications: With your consent, we may use your contact information to send you newsletters and promotional materials. You can opt out of receiving such communications at any time by following the instructions in the email.

2.3 Legal Obligations: We may use your data to comply with legal requirements, such as responding to lawful requests from government authorities.

3. Information Sharing and Disclosure

3.1 Third Parties and Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processing, shipping, and marketing. These parties are required to use your data only to perform their specific functions and maintain confidentiality.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity as part of that transaction.

3.3 Legal Compliance: We may disclose your information if required by law or if necessary to protect our rights, property, or safety.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Correction: You have the right to access and correct your personal information held by us. You can update your information by contacting us at the details provided below.

5.2 Opting Out of Marketing: You may opt out of receiving marketing communications by following the instructions in those messages or by contacting us directly.

5.3 Cookies: Most web browsers are set to accept cookies by default. You can set your browser to remove or reject cookies, but this may affect the availability and functionality of our website.

6. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

support@carfidant.com